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Klarna & Clearpay FAQ

Klarna 

What is Klarna?

Klarna is a payment service that allows our customers to make purchases instantly and then pay up to 30 days later with no interest and no fees. 

Are there any fees when using Klarna?

No additional fees will be incurred if you pay the full amount within 30 days. 

When will I receive my order if I use Klarna?

There will be no delays when using Klarna and you will receive your order based on which delivery option you choose.

How will I get a refund?

All refund information in relation to Klarna payments can be found here 

For more information on how to use Klarna please visit their help section, which can be found here.

Clearpay

How does Clearpay work?

Clearpay offers simple instalment plans for online shoppers, allowing a purchase to be paid for in four instalments, due every 2 weeks. You can also log into your Clearpay account to see your payment schedule and make a payment before the due date. 

Is there an additional cost to use Clearpay?

No additional fees will be charged when making a purchase. The only fees applied to a shoppers account are late fees if your scheduled payments are unsuccessfully processed and, after being notified, you do not log in to your Clearpay account to make your payment via a different method.

When will I receive my order if I use Clearpay?

There will be no delays when using Clearpay and you will receive your order based on which delivery option you choose.

How will I get a refund?

All refund information when you use Clearpay can be found here

For more information on how to use Clearpay please visit their help section, which can be found here.

 

 

 

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